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Meet Our New Executive Leaders

09-05-2019  |  Viswanath

WASHINGTON, DC – May 8, 2019 – OpSmart Inc. today announced the appointment of Jonas Hirshfield and Ross Gercenstein to its leadership team.

Basheer Azizi, CEO OpSmart Inc. said "We are thrilled to announce the addition of Jonas Hirshfield & Ross Gercenstein to our leadership team and look forward to leveraging their experiences in scaling the business for our clients and stakeholders."

Jonas joins as Strategic Advisor, prior to this role, Jonas was the global CIO for Virtustream, one of Dell Technologies' six strategic brands that offered mission critical enterprise cloud solutions.   Prior to Virtustream, Jonas played pivotal roles in growing start-up company Blackboard as one of its first 25 employees into a global learning management system (LMS) used by 80% of the world’s top academic institutions.

"As a CIO and technology executive that has managed large scale Cloud Infrastructure, the ability to ensure 100% accuracy of inventory is critical to managing operations."   Hirshfield said.   "Once you have control of your inventory, OpSmart's advanced capabilities allows for endless automation and management of your environment. This is critical in supporting uptime, operational efficiencies, client success and the demands of a growing business"

Ross Gercenstein joins as VP of Sales, prior to OpSmart, Ross served in several critical sales roles at technology companies such as VMware, NetApp & ePlus.  At those companies, Ross was instrumental in selling into and supporting some of the industry's fastest growing companies, by helping them execute on their digital and cloud transformations.    Ross is a strong sales leader with a well-established history of driving revenue growth across business units and product lines.   He brings a unique combination of capabilities that will advance OpSmart’s market opportunities.

"It's a privilege to join such an innovative and talented company that has some of the most advanced multi-cloud, CMDB and ITSM technology capabilities that I have seen.  I’m excited about coming onboard and helping our clients maximize the use of their cloud and IT environments."

About OpSmart:

OpSmart is a next generation Multi-Cloud and IT Service Management (ITSM) software platform that was designed with the goal of streamlining operations.   OpSmart combines the structure of cloud management, CMDB, automation, A.I., service ticketing and advanced reporting all within a central interface.   Whether on-premises, within Azure and/or AWS, OpSmart's unique correlation capabilities allows for simplified control.   As a solution that was built by infrastructure management experts, it’s out of the box tools, alerts and workflows are intuitive and adaptable for Dev/Ops and support teams. For more information, visit

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