Basheer focuses on ensuring the sustained delivery of client value, business growth, profitability and growth of company core skills and capabilities. Prior to OpSmart, Basheer was heading the software development for Blackboard, an education software company headquartered in Washington, DC. Prior to Blackboard, he worked with Comsys, VeriSign and Sun Microsystems.
Basheer has a Masters of Science degree in Technology Management and a Masters in Business Administration from the University of Maryland University College. OpSmart is a brain child of Basheer and the flagship ITSM product. OpSmart was developed by Basheer during his work with Blackboard and evolved as a solution to address technology challenges in the IT industry.
Santhosh ensures that OpSmart India operations runs without a glitch. He is responsible for overall product development of OpSmart and security compliance and overall process improvement. Also, responsible for API development and integration to other external systems to enrich CMDB.
He comes with overall 22 years of experience and has held various positions in companies like CSS corp, Ramco Systems, HCL, MIDAS Communications and BPL Santhosh holds diploma in electronics from Govt. polytechnic, Palakkad, Kerala.
Satheesh is responsible for Product development and India operations which includes managing HR and Finance functions. Satheesh along with Santhosh were the first members of the company when launched in 2012. Since then, he has been instrumental in developing OpSmart with a complete focus on high class customer delivery.
He has 12 years experience in IT, worked with companies like CSS Corp and HOV services. Satheesh completed his B.Sc computer science and is a MCA graduate from Bharathiyar university.